In the rare case of manufacturing defects, we will either repair or replace any Love & Carry® baby carrier during a 6-month period after purchase according to our commercial guarantee. The legal guarantee in your country might be different. Proof of purchase is required. Shipping fees are paid by the customer, but these costs may be compensated by Love & Carry company.
What is covered under the warranty:
1) parts and materials including webbing, buckles, zippers and snaps;
2) defective workmanship.
What is not covered under the warranty:
1) normal wear;
2) damages which arise from negligence, misuse or use not in accordance with the product instructions;
3) fading color due to sun or washing;
4) products purchased from unauthorized retailers, or as second hand items.
The manufacturer's warranty is valid for 6 months after purchase. The guarantee document is the paid invoice. Please save it. The Seller is liable to the Buyer for defects that appear within 2 years after purchase.